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Shipping & Returns

Shipping & Delivery Policy

We offer complimentary UPS Ground Shipping on all orders delivered within the United States. Please allow 24-48 hours for your order to process and 4-6 business days for your order to arrive once shipped.

Expedited 3-Day Select shipping is available within the United States for $25 (twenty five US dollars) on orders placed before 12PM (Noon) Central Time. All Expedited 3-Day Select shipping orders placed after 12PM (Noon) Central Time or on weekends will be shipped the next business day. Please email care@marionparke.com if you have any delivery timing needs and we will do our best to accommodate.

Please note that shipping times may be delayed during major holidays and/or promotions. MARION PARKE cannot be held responsible for any unanticipated delays due to our shipping partners or inclement weather.

We are unable to ship to a PO box address.

Return Policy

We hope you will love everything you order from MARION PARKE. However, if you’d like to make a return or exchange, we are pleased to accept new, unworn and unaltered merchandise with its original packaging and dust bags. To make sure your shoes are not damaged, we suggest trying them on in a clean, carpeted area and avoid walking on any hard surfaces.

Prior to shipping your return item(s), please contact Customer Care via email at care@marionparke.com for a return shipping label. The cost of return shipping for any number of items is $15.00 (fifteen US dollars) and will be deducted from your refund. All returns must be authorized by our Customer Care team prior to shipping and must be returned within 14 days of delivery.

Failure to contact Customer Care and/or returning merchandise that is worn, damaged, altered or missing its original packaging will not be refunded and may be returned to you.

Expedited 3-Day Select shipping costs are non-refundable.

Items marked Final Sale may only be exchanged for another size, style or color. All Final Sale purchases are non-refundable.

We do not offer store credit.

Exchanges

Would you like to try another size, color or style? No problem! We are pleased to offer complimentary shipping on exchanges for alternative sizes, colors or styles. Our Customer Care team is here and happy to help you find something that you love.

Please contact Customer Care via email at care@marionparke.com to begin your exchange.

Refunds

Approved returns will be refunded to the original form of payment within 5–7 business days of receipt.

There are no refunds for shipping and handling costs.

Digital Gift Cards

MARION PARKE digital gift cards are emailed as digital codes for you to forward along to the recipient whenever you please. They can be treated as cash on the MARION PARKE website and are able to be combined with other payment methods.

Any returns paid with a digital gift card will be refunded to the same digital gift card code for future use. Please note that orders for digital gift cards are non-refundable.

Price Adjustments and Matching

Unfortunately, we do not offer price adjustments or price matching.